We do require payment in full at time of placing order(s); events are not confirmed until payment has been received. Payments are non-refundable, only transferrable to future orders, and will be subject to the current pricing. If a client is needing to reschedule the delivery/event date, we can apply store credit to future orders providing that notice is given at least 7 days prior to event. If client is cancelling or rescheduling event within 7 days from event, there will be no cancellations or credits issued and payments will be forfeited.